Privacy Notice
At Forever Rose, we protect your privacy as if it were our own. We use
the information you provide to us for four purposes only: to process
your order(s), to reply to your questions, provide our newsletter via
email and to incorporate your feedback into improvements to our Web
site. We will not give, sell, or rent your personal information or
specific account activity to anyone for any reason except as required
by law.
Contacting the Web Site
If you have any questions about the Conditions of Use Policy, Privacy Policy, Shipping and Returns Policy, the practices, or other dealings with this website, you can contact us at:
Send email to:
webmaster@forever-rose.com
Call Telephone number:
832-778-4888 ext. 701
Or send mail to:
Forever Rose
P.O. Box 91109, Suite #235
Houston, Texas 77291-1109
Attn: Webmaster
Our Secure Ordering
At Forever Rose, we use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on Forever Rose secure server. It cannot be read in transit.
Credit Card Fraud Protection
All major credit card companies protect cardholders against fraud, subject to a $50 deductible. Forever Rose will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our company.
Optional Phone Ordering
If you are still hesitant about ordering online, you may place your order over the phone at 832-778-4888 during customer service hours: Monday through Thursday from 9am-9pm CST; Friday from 9am-6pm CST and Saturday from 10am-3pm CST.
Information We Collect
Our company was started with the simple belief that customer service is our number one priority. Therefore, the customer information we collect is used to enhance our services to you, our customer.
When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others.
Our site uses cookies to store information between visits to our site. Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. We use cookies to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at Forever Rose, tailoring the content to your interests. Our website requires the use of cookies. Turning off cookies or rejecting the Forever Rose cookie will prevent you from accessing the website.
If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used ONLY to bill you for products you purchase. For your convenience, your information including credit card and order history is stored on a secure server that allows you to reorder by entering your email address and password.
You may also place an autoship order that will allow you to receive products on a regular basis without the need to reenter that order every time. You may cancel this order at anytime by sending an email to cs@forever-rose.com or calling 832-778-4888. You will automatically be registered to receive our weekly newsletter unless you opt-out at the time of purchase. You may opt-out at any later time by following the unsubscribe instructions in the newsletter or sending an email to cs@forever-rose.com with the word UNSUBSCRIBE followed by your email address in the subject of the email (example: UNSUBSCRIBE youremail@emailaddress.com).
We have several types of third-party relationships.
We have an affiliate program that allows other websites to earn money by directing people (through links) to our website.
We use third-party intermediaries. When you purchase from us, we send your credit card information, name, and billing address to credit card companies for verification and to authorize your purchase.
Our affiliates may have access to transaction-level data. Our third-party affiliate program offers a feature that may allow a small number of selected affiliates to gain access to individual user transaction information that originates from links on their websites. These affiliates generally include, but are not limited to, rebate sites, member sites, charity fund-raising sites, school fund-raising sites, and association sites. To properly track and credit the customer’s transaction, these sites may give each of their members a unique code, which will uniquely identify the member or the member’s organization. This code is activated only when the customer links directly from the affiliate site to Forever Rose. Any transactions made at Forever Rose while the code is active will be reported back to the affiliate. Forever Rose never passes on personal data as part of this feature. We will provide only the date of the transaction, the amount of the transaction, and the product purchased. To further protect the privacy of our customers, we require all affiliates requesting this feature to sign a statement promising to inform users beforehand of any such data collection and to guarantee that any data collected will be used solely to reward users (or their selected charities) for their purchases. If you are concerned about having your purchase tracked in this manner, you may avoid it by visiting Forever Rose directly (without linking from an affiliate site). If the affiliate site has not made its tracking procedures clear to you, please notify us by e-mail at cs@forever-rose.com.
We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties currently. We reserve the right to share this information with other parties in the future in an aggregated format that would not disclose any personally identifiable information.
Opt-Out
If you decide to opt out of our newsletter, our emails provide you the opportunity to opt out of receiving communications from us. You can also opt-out by sending an email to cs@forever-rose.com with the word unsubscribe followed by your email address in the subject line of the email.
Links
This site contains links to other sites. Forever Rose is not responsible for the privacy practices or the content of such websites.
Delete/Deactivate
This site gives you the following options for removing your information from our database, to not receive future communications, or to no longer receive our service:
Send email to:
webmaster@forever-rose.com
Call Telephone number:
832-778-4888 ext. 701
Or send mail to:
Forever Rose
P.O. Box 91109, Suite #235
Houston, Texas 77291-1109
Attn: Webmaster
Change/Modify
Our site provides you the opportunity to correct or update your account information. You can do this by:
Accessing the "Your Account" page and clicking on the "Account Setting" and/or "Address Book" link.
Send email to:
webmaster@forever-rose.com
Call Telephone number:
832-778-4888 ext. 701
Or send mail to:
Forever Rose
P.O. Box 91109, Suite #235
Houston, Texas 77291-1109
Attn: Webmaster
How We Notify You of Changes to our Privacy Policy
Whenever we change our privacy policy, we will post a notice on our website indicating that a new version is available. If Forever Rose changes how it uses a user’s personally identifiable information, the user will be notified by email, and they may opt-out at that time. However, if you have opted-out of all communication with the site you will not be contacted, nor will your personally identifiable information be used in this new manner.
Contacting the Web Site
If you have any questions about the Conditions of Use Policy, Privacy Policy, Shipping and Returns Policy, the practices, or other dealings with this website, you can contact us at:
Send email to:
webmaster@forever-rose.com
Call Telephone number:
832-778-4888 ext. 701
Or send mail to:
Forever Rose
P.O. Box 91109, Suite #235
Houston, Texas 77291-1109
Attn: Webmaster
Our Secure Ordering
At Forever Rose, we use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on Forever Rose secure server. It cannot be read in transit.
Credit Card Fraud Protection
All major credit card companies protect cardholders against fraud, subject to a $50 deductible. Forever Rose will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our company.
Optional Phone Ordering
If you are still hesitant about ordering online, you may place your order over the phone at 832-778-4888 during customer service hours: Monday through Thursday from 9am-9pm CST; Friday from 9am-6pm CST and Saturday from 10am-3pm CST.
Information We Collect
Our company was started with the simple belief that customer service is our number one priority. Therefore, the customer information we collect is used to enhance our services to you, our customer.
When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others.
Our site uses cookies to store information between visits to our site. Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. We use cookies to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at Forever Rose, tailoring the content to your interests. Our website requires the use of cookies. Turning off cookies or rejecting the Forever Rose cookie will prevent you from accessing the website.
If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used ONLY to bill you for products you purchase. For your convenience, your information including credit card and order history is stored on a secure server that allows you to reorder by entering your email address and password.
You may also place an autoship order that will allow you to receive products on a regular basis without the need to reenter that order every time. You may cancel this order at anytime by sending an email to cs@forever-rose.com or calling 832-778-4888. You will automatically be registered to receive our weekly newsletter unless you opt-out at the time of purchase. You may opt-out at any later time by following the unsubscribe instructions in the newsletter or sending an email to cs@forever-rose.com with the word UNSUBSCRIBE followed by your email address in the subject of the email (example: UNSUBSCRIBE youremail@emailaddress.com).
We have several types of third-party relationships.
We have an affiliate program that allows other websites to earn money by directing people (through links) to our website.
We use third-party intermediaries. When you purchase from us, we send your credit card information, name, and billing address to credit card companies for verification and to authorize your purchase.
Our affiliates may have access to transaction-level data. Our third-party affiliate program offers a feature that may allow a small number of selected affiliates to gain access to individual user transaction information that originates from links on their websites. These affiliates generally include, but are not limited to, rebate sites, member sites, charity fund-raising sites, school fund-raising sites, and association sites. To properly track and credit the customer’s transaction, these sites may give each of their members a unique code, which will uniquely identify the member or the member’s organization. This code is activated only when the customer links directly from the affiliate site to Forever Rose. Any transactions made at Forever Rose while the code is active will be reported back to the affiliate. Forever Rose never passes on personal data as part of this feature. We will provide only the date of the transaction, the amount of the transaction, and the product purchased. To further protect the privacy of our customers, we require all affiliates requesting this feature to sign a statement promising to inform users beforehand of any such data collection and to guarantee that any data collected will be used solely to reward users (or their selected charities) for their purchases. If you are concerned about having your purchase tracked in this manner, you may avoid it by visiting Forever Rose directly (without linking from an affiliate site). If the affiliate site has not made its tracking procedures clear to you, please notify us by e-mail at cs@forever-rose.com.
We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties currently. We reserve the right to share this information with other parties in the future in an aggregated format that would not disclose any personally identifiable information.
Opt-Out
If you decide to opt out of our newsletter, our emails provide you the opportunity to opt out of receiving communications from us. You can also opt-out by sending an email to cs@forever-rose.com with the word unsubscribe followed by your email address in the subject line of the email.
Links
This site contains links to other sites. Forever Rose is not responsible for the privacy practices or the content of such websites.
Delete/Deactivate
This site gives you the following options for removing your information from our database, to not receive future communications, or to no longer receive our service:
Send email to:
webmaster@forever-rose.com
Call Telephone number:
832-778-4888 ext. 701
Or send mail to:
Forever Rose
P.O. Box 91109, Suite #235
Houston, Texas 77291-1109
Attn: Webmaster
Change/Modify
Our site provides you the opportunity to correct or update your account information. You can do this by:
Accessing the "Your Account" page and clicking on the "Account Setting" and/or "Address Book" link.
Send email to:
webmaster@forever-rose.com
Call Telephone number:
832-778-4888 ext. 701
Or send mail to:
Forever Rose
P.O. Box 91109, Suite #235
Houston, Texas 77291-1109
Attn: Webmaster
How We Notify You of Changes to our Privacy Policy
Whenever we change our privacy policy, we will post a notice on our website indicating that a new version is available. If Forever Rose changes how it uses a user’s personally identifiable information, the user will be notified by email, and they may opt-out at that time. However, if you have opted-out of all communication with the site you will not be contacted, nor will your personally identifiable information be used in this new manner.
